Practicing Personal Accountability at Work and in Life. The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization, or individual, can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability. The solution involves an entirely new approach. We can no longer ask, "Who dropped the ball?" "Why can't they do their work properly?" or "Why do we have to go through all these changes?" Instead, every individual has to ask the question behind the question: "How can I improve this situation?" "What can I contribute?" or "How can I make a difference?"
Succinct, insightful, and practical, "QBQ! The Question Behind the Question" provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.
No reviews have been written for this product.
This feature is only available for logged in users. Go here to create an account an enjoy the benefits of membership, including wish lists, notifications of products coming back into stock, saving shipping addresses and payment methods, notifications of sales, and special pricing.